FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will match the image shown. We ensure that all product photos are accurate representations of the items. However, slight variations in color may occur due to lighting or screen settings. If you have any concerns, please feel free to contact our support team before placing your order.
You can view your sales receipt in the confirmation email sent to you after completing your purchase. If you have an account, you can also find your receipt by logging in, navigating to your order history, and selecting the specific order. If you need assistance, feel free to contact our support team.
To return an item, follow these steps:
- Visit our Returns & Refunds page on our website.
- Fill out the return request form, including your order number and reason for the return.
- Pack the item securely in its original packaging, including all tags, labels, and accessories.
- Use the shipping label provided by us, or ship the item back to the address listed on our website.
Once we receive the returned item, we’ll process your refund or exchange within [X] business days. For more details, please review our return policy or contact our customer service team.
Yes, we often restock popular items. If an item is marked as “out of stock,” you can sign up for a restock notification on the product page, if available. Alternatively, feel free to contact our support team for updates on availability. Please note that restocking timelines may vary depending on supplier availability.
We offer shipping to [list of countries or regions, e.g., the United States, Canada, and select international locations]. You can enter your shipping address during checkout to confirm if delivery is available to your location. Please note that shipping times and fees may vary depending on the destination. For more details, refer to our Shipping Policy or contact our support team.